How To Get A New Mattress Under Warranty? (Easy Explained!)

In order to get a new mattress under warranty, you will need to provide proof of purchase and documentation of the defect. If your mattress is within the warranty period, the company should replace it free of charge.

Mattress warranties vary depending on the company and product. Shoppers should consider what is covered to ease any potential concerns before purchase, as well as steps they can take after buying their mattress that will prevent voiding the said warranty! 

Most people don’t think about getting a new mattress under warranty until it’s too late. A good mattress is an important part of a good sleep routine, and if you’re waking up with aches and pains, your mattress might be to blame. 

Before you go out and buy a new one, though, make sure that your original purchase was covered by a warranty. Many warranties cover the replacement of the mattress, but not necessarily the cost of disposal or removal of the old one. Here’s how to get a new mattress under warranty.

What is a Mattress Warranty?

A mattress warranty is a contract between the buyer and the manufacturer that states that the mattress will be replaced or repaired if it is found to be defective within a certain time frame. Most warranties last for at least five years, but some can last up to 25 years.

There are three forms of warranties: written, spoken, and implied.

Written warranties.

Written warranties are the most common and are typically included with the purchase of the mattress.

These warranties will outline what is covered and for how long. It is important to read these carefully, as some warranties may only cover certain defects, such as sagging or indentations, while others may not cover normal wear and tear.

Spoken warranties.

Spoken warranties are less common, but may be offered by some retailers. These are typically verbal promises made by the salesperson at the time of purchase that the mattress will be replaced or repaired if it is found to be defective.

Warrant of merchantability.  

This is an implied warranty that is included with all purchases. It states that the mattress is fit for the purpose it was intended for, which is to be used as a bed. This warranty does not cover defects, but if the mattress is found to be unsuitable for use as a bed, then the retailer may be held liable.

Warranty of fitness for a particular purpose.  

This is an implied warranty that may be included with some purchases. It states that the mattress is fit for the specific purpose that the buyer intends to use it.

For example, if the buyer intends to use the mattress for camping, then this warranty would cover any defects that make the mattress unsuitable for camping.

It is important to note that not all warranties are created equal. Some may only cover certain defects, while others may not cover normal wear and tear. It is important to read the warranty carefully before making a purchase to ensure that you are covered if something goes wrong with your mattress.

What Is Covered Under A Mattress Warranty?

That said, the majority of mattress warranties will address some or all of the following conditions:

Sagging:

Most mattress warranties will cover sagging that is greater than 1 inch.

Indentations:

Most mattress warranties will also cover indentations that are greater than 1 inch.

Comfort:

Some mattress warranties will also cover comfort issues, though this is less common.

What Isn’t Covered Under a Mattress Warranty?

Other key things that mattress warranties do not cover include:

  • Physical abuse or damage to the mattress, such as cuts, tears, or burns.
  • Stains, including those from sweat, body oils, or spills.
  • Comfort preference. For example, if you find that your mattress is too firm or soft for your liking, this would not be covered under the warranty.
  • Fading or changes in the color of the fabric.
  • Insect infestation.
  • Sagging is caused by an inadequate foundation.

How To Read A Mattress Warranty?

When reading a mattress warranty, there are a few things you should look for:

The length of the warranty. Most warranties will last for at least 10 years, but some may be as long as 25 years.

What is covered under the warranty. As mentioned above, most warranties will cover defects such as sagging or indentations. Some warranties may also cover other issues, such as comfort, but this is less common.

Warranties typically do not cover normal wear and tear, such as stains or changes in the firmness of the mattress.

What voids the warranty. There are a few things that can void a mattress warranty, such as not using a foundation that is of comparable quality or not following the manufacturer’s care instructions.

The contact information for the warranty provider. This is important in case you need to file a claim.

How to File a Mattress Warranty Claim

If you need to file a mattress warranty claim, the first step is to contact the warranty provider.

The contact information should be listed on your warranty. Once you have made contact, the warranty provider will likely ask you to send pictures or a video of the issue, as well as the purchase receipt and/or legal tag.

The warranty provider will then review your claim and decide if it is covered under the warranty.

If it is, they will send you a replacement mattress or provide another remedy, such as a refund. If the issue is not covered under the warranty, you may still be able to get some help from the manufacturer, but this will likely come at a cost.

How To Extend The Life Of Your Mattress

Mattress longevity is everything. If you’ve ever had one of those mattresses that just won’t last long, it’s frustrating knowing there are things we can do to extend their life span and make sure they’ll outlast us!

The longevity of your mattress is a big concern for many people. Knowing how long they’ll last can be frustrating, but there are things you could do to extend their life span and make sure that it lasts longer than ever!

1. Use the Right Foundation

The right foundation can make a big difference in how long your mattress lasts. A good quality foundation will provide firm support and distribute weight evenly. This will help to prevent sagging and body impressions from forming in the mattress.

It is important to choose a foundation that is the same size as your mattress and has at least seven slats for queen and king-size mattresses or five slats for full and twin-size mattresses.

2. Mattress Protector

A mattress protector is an important piece of bedding to keep your mattress in good condition. It will help to protect it from spills, stains, and body oils.

A good quality mattress protector will also help to keep dust mites and other allergens from settling into your mattress. Be sure to choose a protector that is breathable and does not make the mattress feel hot or damp.

3.Rotate Your Mattress

To help prevent body impressions from forming, it is important to rotate your mattress every few months. You will need to flip over mattresses that are double-sided as well. This will help to evenly distribute the wear and tear on the mattress.

4.Use a Mattress Topper

If you find that your mattress is starting to feel too firm, you can add a mattress topper to make it more comfortable. A good quality topper can also help to prolong the life of your mattress. Be sure to choose a topper that is made from breathable materials such as latex or wool.

How much sag in a mattress is acceptable?

The amount of sag in a mattress is generally not covered by the warranty. Most warranties require that the mattress be used with a foundation that is of comparable quality.

This means that if you use an inferior foundation, such as a box spring, then your warranty may be voided. Additionally, most warranties do not cover normal wear and tear, such as changes in the firmness of the mattress.

Conclusion:

Mattress warranties are a great way to make sure you purchase from a trustworthy company and that your new bed will last for years. If something does go wrong, the warranty helps with repairs or replacements of parts as needed on most mattresses today!

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