Sears is one of the best companies that provides the best return policies to all its customers. It only wants to satisfy all the customers.
It offers them to return multiple products but with some procedures, such as accessories, manuals, etc., if the product has not been used, with a receipt.
If the product has been used, then have a look over the terms and conditions of the product.
Sears Refund policy:
Their refund policy is also as simple as the return policy, and you can receive your amount with the exact original method used for buying, along with a gift receipt. It’s a receipt that will be exchanged as a gift card.
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Sears Return Policy Terms And Conditions:
Following are some of the terms and conditions of Sears’s return policy:
For Furniture:
You can return your delivered furniture, sofas, etc., within seven days of receiving the item.
For certified cell phones:
You can return your cell phone within 30 days of receiving the item. You cannot replace it if the piece is defected means water consumed, broken, etc.
It would be best if you had all the original receipts and everything related to refund and exchange.
So they can confirm that it is the same phone we brought after verifying your IMEI.
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Non-Returnable Items:
Following are some of the non-returnable items:
After completing a holiday, None of the products for all the occasions and events, Valentine’s Day, Christmas, etc., can be returned. Your return will never be accepted.
• you can never return specially made-to-order items, such as custom jewelry. Gift cards and prescription medications are also included in the non-returnable items, as mentioned earlier.
• Opened media items such as CDs, DVDs, video games, etc., are also non-returnable unless they are destructed.
• Standby generators are also included in the non-returnable item
• If you return the product, you will not be refunded for the delivery, labor, and installation charges.
• If you bought a particular item but canceled it after one purchase, you will be charged a 15% cancellation fee.
• It also charges almost 15% restocking fee for gazebos, canopies, mattresses, air conditioners, dehumidifiers, space heaters, etc.
• You will have to pay a pickup fee for the items to pick them up from its location.
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Delivery & installation items, return policy, and exceptions:
Damage Reporting
Once you receive your products, you must carefully inspect them to check for flaws. You must refuse delivery if you ever find any functional damage.
Firstly, You must confirm that all the products you have received are available in good condition by accepting delivery.
•If you find any damage and want to return the product, then it’s mandatory to notify us of any damage, such as functional, etc., within three days after delivery of the product. You won’t be able to return it if you don’t report to us on time.
• The best thing about Sears is that if you ever receive a broken product or function incorrectly when you get it, don’t worry because we’ll fix it soon, replace it, or give you a refund.
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Mattress, foundation, footboard return policy:
Mattress and Foundations:
Sears provides you a time of almost 30 nights to sleep, and let’s see if the body gets comfortable. After completing 30 nights, you can return our mattress if uncomfortable.
Within almost 30 nights, you will receive another mattress according to your comfort level, as it has various beds available.
From the 31st day till 180 days, you can go for a return and exchange policy. You will soon get the answer over the website to resolve your issue.
You can order different mattresses from our website. It will guide us about the Best Stuff available at the store. But, if you want to return the bed, you must know about the related policy.
If you bought a particular item but canceled it after one purchase, you will be charged a 15% cancellation fee.
It also charges almost a 15% restocking fee for gazebos, canopies, mattresses, air conditioners, dehumidifiers, space heaters, etc.
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Footboards, headboards, etc.
You will be returned within almost 30 days of the delivery date, but if your item is undamaged, you also have the original receipt for more verification.
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Not Returnable Items:
1: Mattresses available on display are usually purchased AS IS, with all defects. The buyer bears the entire risk regarding their quality as well as in some other aspects.
All the mattresses on display are not protected by warranties and are not subject to comfort guarantees, exchanges, returns, etc.
2: Mattresses on display are nowadays even sold at a total price only. The buyer is paying for it, so what will you do if the bed defaults? So, be wise.
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FAQs
1: How much does the cancellation fee occur?
If you bought a particular item but canceled it after one purchase, you will be charged a 15% cancellation fee.
2: Is a stand-by generator a nonrefundable item?
Yes, Standby generators are also included in the non-returnable item.
3: In how many days can we return the certified cell?
You can return your cell phone within 30 days of receiving the item. You cannot replace it if the piece is defected means water consumed, broken, etc.
Conclusion
In sum, Sears is one of the best companies that provides the best return policies to all its customers. It only wants to satisfy all the customers.
Sears gives you a time of almost 30 nights to sleep, and let’s see if the body gets comfortable.
After completing 30 nights, you can return our mattress if uncomfortable. If you find any damage and want to return the product.
In that case, it’s mandatory to notify us of any damage, such as functional, etc., within three days after product delivery. You won’t be able to return it if you don’t report to us on time.
